Before confirming
Check scope, usage and implementation.
This page is a practical checklist. Final commercial and legal terms appear in the specific proposal, payment environment and documents shared before launch.
Product scope
Check which channels, department, intake, actions and human fallback belong to the selected product.
Price and usage
Monthly fee, implementation, VAT and message or call costs must be visible before confirmation.
Technical access
Launch depends on APIs, permissions, data quality, channel access and timely feedback.
Planning
Launch is usually two to four weeks after the implementation call; external dependencies can affect this.
Privacy
Before launch, we define data flows, roles and the data processing agreement.
Questions
If anything is unclear or lacks a fixed configuration, schedule a scope check first.